Allan Archbold 0 Report post Posted Monday at 07:05 AM I am having problems with not being able to update my printer driver on my old Nitro Pro V9 Quote Share this post Link to post Share on other sites
AllainU 0 Report post Posted Monday at 10:00 PM Hello @Allan Archbold Thank you for reaching out to us through our Community Forums! Before continuing, please be aware that Nitro Pro 11 or older are already discontinued as documented in our Sunset Policy: https://www.gonitro.com/support/sunset-policy . With that, support for the discontinued versions are no longer available. If you are interested in upgrading your license to Nitro Pro 13 with a discounted rate, kindly access our Upgrade Portal and enter your Nitro Pro 9 serial number: https://www.gonitro.com/pro/upgrade You may also want to purchase Nitro VIP Access (formerly Software Assurance) that entitles users to free upgrades for the next release of Nitro Pro and Premium Support for one year after the purchase date. (Premium Support is prioritized ticket support with our Technical Support staff/Nitro Customer Success and Service Team for one year after the purchase date). You should then receive an email confirmation with a new serial number to activate Nitro Pro 13 and to know more about some enhancements and fixes with Nitro Pro 13, please visit our Release Notes page https://www.gonitro.com/nps/product-details/release-notes In addition to that and many other feature improvements, version 13 also contains some important security vulnerabilities fixes that you might want to consider when deciding whether to upgrade to it or not. You can find out more about these fixes here: https://www.gonitro.com/nps/security/updates Our sincere apologies and as much as we would like to, we no longer have the installers for Nitro Pro 9 in our archive due to the security risks associated in the above Security page. Thank you for choosing Nitro and I hope this helps. Quote Share this post Link to post Share on other sites
