Arlen Lung 0 Report post Posted Monday at 07:45 PM Although we had licenses for our Nitro Pro, we were initially getting a Trial Expired message (after one year?) and could not access the program. Once the issue was resolved, we noticed the Request Signature was not responding. It keeps buffering and says (Not Responding) and then freezes everything. Please advise. Quote Share this post Link to post Share on other sites
AllainU 0 Report post Posted Monday at 10:48 PM Hello @Arlen Lung, Thank you for reaching out to us through our Community Forums! In order to further assist you, could you please provide a screenshot of your 'About Nitro Pro' window under Help tab? This window should show the exact build of the program and its serial number (format is 13.X.X.X, e.g. 13.2.3.26). Lastly, could you please provide the serial number of your Nitro Pro? To send them via private message, hover your mouse on top of my name 'AllainU' and select 'Message'. Thank you very much in advance and I am looking forward to hearing back from you. Quote Share this post Link to post Share on other sites
