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Thomas Lappe

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I was informed that Nitro Pro was hacked in September of 2020 and that over 77 million accounts were affected including names, PASSWORDS, etc...  Why has Nitro not informed their customers? This is a big deal!

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I could not find my old password for Nitro, so I had to create a new one today. I would like to know what the old password was so I know if it impacts any other sign in's that I have. How can I get my old password for information purposes?

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  • Official Nitronaut
Allain Umailin

Hello @Thomas Lappe,

Thank you for reaching out to us through our Community Forums and our sincere apologies for this inconvenience.

To further assist you, I have forwarded your questions to Incident@gonitro.com

Our Incident response team will reply to your inquiries.

Thank you and stay safe always!

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