Login credentials compromised?

[Philip Argy]

I received a report from Mozilla that my email address had been associated with a security compromise at Nitro.  I have heard nothing from Nitro about this.  Can anyone shed any light on what might have triggered the Mozilla notification?

[Allain Umailin]

Hello @Philip Argy,

Thank you for reaching out to us through our Community Forums and our sincere apologies for the inconvenience this has caused you.

To know more about this incident, here is the link for more details, latest updates and action plan in-place by our IT-Security team:
https://www.gonitro.com/nps/security/updates#security-incident-update 

Should you have further questions, feel free to send a direct email to our Incident Response Team through incident@gonitro.com

Our sincere apologies for this inconvenience and stay safe always!

[Philip Argy]

Thanks for the link, Allain, but I was not notified that my credentials had been compromised and I have not been forced to reset my password

[Allain Umailin]

Hello @Philip Argy,

I believe our Incident Response Team have reached out to all affected users, however if you were not notified, our sincere apologies for the inconvenience this has caused you.

To further assist you, we have executed a password reset of your Nitro Sign account so please check you inbox. If you did not receive the email, kindly check your Spam / Junk as sometimes our emails goes there.

I hope this helps and stay safe always!

[Philip Argy]

May I suggest that you block robots from crawling this thread.  I was surprised to be told that my post is being retrieved on any Google search on my name!!