Nitro Pro 10 Installation

[Julien IYER]

Hi,

I purchased Nitro Pro Version 10.

My laptop crashed and I want to install this version 10 on my new laptop.

I tried to download the version from the link I received after purchasing the software : http://install.nitropdf.com/pro10/retail/nitro_pro10.exe

The link is dead.

How to download this version 10 please.

Any help is appreciate

Best regards

 

[Allain Umailin]

Hello @Julien IYER,

Thank you for reaching out to us through our Community Forums!

In order to further assist you, could you please provide the serial number of your Nitro Pro 10?

To send it via private message, hover your mouse on top of my name 'AllainU' and select 'Message'.

This matters because our business installers are different from the online ones.

Thank you very much in advance and I am looking forward to hearing back from you. 

[Prashant Deshpande]

Hi

i had purchased a license for Nitro Pro 10 about 2 years back. i had installed this on my laptop and it was working fine. last week i had to reset the WIN 10 laptop (Surface Pro 3) due to some issue. when i now try to install Nitro Pro 10 on the same laptop, i get a error message "Error occur when resolving resources" and I am not able to reinstall the software. please help

[Allain Umailin]

Hello @Julien IYER,

Thank you for the private message.

Please be aware that Nitro Pro 11 or older are already discontinued as documented in our Sunset Policy: https://www.gonitro.com/support/sunset-policy . With that, support for the discontinued versions are no longer available. 

If you are interested in upgrading your license to Nitro Pro 13 with a discounted rate for $79.99 (not for $39.99 as mentioned on the page as this is being fixed by our marketing team), kindly access our Upgrade Portal and enter your Nitro Pro 10 serial number: https://www.gonitro.com/pro/upgrade 

You may also want to purchase Nitro VIP Access (formerly Software Assurance) that entitles users to free upgrades for the next release of Nitro Pro and Premium Support for one year after the purchase date. (Premium Support is prioritized ticket support with our Technical Support staff/Nitro Customer Success and Service Team for one year after the purchase date).

You should then receive an email confirmation with a new serial number to activate Nitro Pro 13 and to know more about some enhancements and fixes with Nitro Pro 13, please visit our Release Notes page  https://www.gonitro.com/nps/product-details/release-notes

In addition to that and many other feature improvements, version 13 also contains some important security vulnerabilities fixes that you might want to consider when deciding whether to upgrade to it or not. You can find out more about these fixes here: https://www.gonitro.com/nps/security/updates 

 

However if you prefer working with an older version and as a courtesy, kindly uninstall the version you currently have by going to Control Panel \ Programs \ Programs and Features, reboot your machine and download Nitro Pro 10 installers from this page:  
https://kb.gonitro.com/knowledgebase#/search/online/000004464

After installation, you can activate by opening Nitro Pro, clicking on the Help tab > About Nitro Pro > Activate by entering your serial number.

Thank you for choosing Nitro and I hope this helps.

[Allain Umailin]

Hello @Prashant Deshpande,

Thank you for reaching out to us through our Community Forums!

In order to further assist you, could you please provide the serial number of your Nitro Pro 10?

To send it via private message, hover your mouse on top of my name 'AllainU' and select 'Message'.

This matters because our business installers are different from the online ones.

Thank you very much in advance and I am looking forward to hearing back from you. 

[Julien IYER]

Hello @AllainU

Thanks for your reply.

I will have a look at the updates and upgrade if needed.

I downloaded version 10 to get back to my previous installation.

Will let you know if I have further questions.

Best regards