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September 2020 Breach


Thomas OBrien
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  • Official Nitronaut
Allain Umailin

Hello @Thomas OBrien,

Thank you for reaching out to us through our Community Forums and our sincere apologies for the inconvenience this has caused you.

To know more about this isolated incident, here is the link for more details, latest updates and action plan in-place by our IT-Security team: https://www.gonitro.com/nps/security/updates#security-incident-update 

To further assist you, please reset your Nitro Cloud password through https://cloud.gonitro.com/

Should you have further questions, feel free to send a direct email to our Incident Response Team through incident@gonitro.com

Again, our sincerest apologies for this inconvenience.

Thank you and stay safe always!

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