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trusted key manager and nitro 13


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marc geffray

Hi,

I have a crash report when i try to sign a document with trusted key manager and nitro pro 13. ( i have no other probleme with nitro or trusted key )

it worked fine since last week.

do you have any idea ?

 

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  • Official Nitronaut
Leslie V.

Hello @marc geffray

Thank you for reaching out to us through our Community Forums!

So that we can troubleshoot the problem, please provide me with the following:

- The file you are working on
- What exact version of Nitro you are using (You can retrieve this information by going to the Help tab> About Nitro Pro.)
- The exact steps you are taking
- A screen shot of what you are seeing

Cheers!
 

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  • 2 weeks later...
  • Official Nitronaut
Leslie V.

Hello Marc,

The file cannot be accessed. Can you please send/attach it via direct message instead?

Thank you!

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