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How to install my Pro 7 on my new computer?


Yvette Fang
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Yvette Fang

Hi, Could you send me a link of installation, so I can install my Pro 7 on my new computer? Is this message exposed to the whole forum community? Not sure if it's safe to post my serial number here. Thanks. 

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  • Official Nitronaut

Hello @Yvette Fang,

Thank you for reaching out to us through our Community Forums!

In order to further assist you, could you please provide the serial number of your Nitro Pro 7?

To send it via private message, hover your mouse on top of my name 'AllainU' and select 'Message'.

Thank you very much in advance and I am looking forward to hearing back from you. 

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  • Official Nitronaut

Hello @Yvette Fang,

Thank you for private message

Before continuing, please be aware that Nitro Pro 11 or older are already discontinued as documented in our Sunset Policy: https://www.gonitro.com/support/sunset-policy . With that, support for the discontinued versions are no longer available.  

If you are interested in upgrading your license to Nitro Pro 13 with a discounted rate, kindly access our Upgrade Portal and enter your Nitro Pro 7 serial number: https://www.gonitro.com/pro/upgrade 

You may also want to purchase Nitro VIP Access (formerly Software Assurance) that entitles users to free upgrades for the next release of Nitro Pro and Premium Support for one year after the purchase date. (Premium Support is prioritized ticket support with our Technical Support staff/Nitro Customer Success and Service Team for one year after the purchase date).

You should then receive an email confirmation with a new serial number to activate Nitro Pro 13 and to know more about some enhancements and fixes with Nitro Pro 13, please visit our Release Notes page https://www.gonitro.com/nps/product-details/release-notes 

In addition to that and many other feature improvements, version 13 also contains some important security vulnerabilities fixes that you might want to consider when deciding whether to upgrade to it or not. You can find out more about these fixes here:  https://www.gonitro.com/nps/security/updates 

Our sincere apologies and as much as we would like to, we no longer have the installers for Nitro Pro 7 in our archive due to the security risks associated in the above Security page.

Thank you for choosing Nitro and I hope this helps.

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Yvette Fang

When I bought Nitro 7 Pro, Nitro said that it's a lifetime product. I just need the link to download the installation, but fancy technical support. 

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