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When We use nitro over network then it freeze and crashes repeatedly


mukesh
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Hello Nitro Community,

       I have saved all data over server and if my workstation users works over nitro file then it  freeze and crashes repeatedly .On the hand if i try to work in same file through adobe acrobat then it is working very well.

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  • Official Nitronaut
Allain Umailin

Hello @mukesh,

Thank you for reaching out to us through our Community Forums!

In order to further assist you, could you please provide a screenshot of your 'About Nitro Pro' window under Help tab? This window should show the exact build of the program (format is 13.X.X.X, e.g. 13.2.3.26). 

Lastly, could you please provide the serial number of your Nitro Pro? This matters because our business installers are different from the online ones.

To send them via private message, hover your mouse on top of my name 'AllainU' and select 'Message'.

Thank you very much in advance and I am looking forward to hearing back from you. 

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