mukesh Posted February 10, 2021 Report Share Posted February 10, 2021 Hello Nitro Community, I have saved all data over server and if my workstation users works over nitro file then it freeze and crashes repeatedly .On the hand if i try to work in same file through adobe acrobat then it is working very well. Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted February 12, 2021 Official Nitronaut Report Share Posted February 12, 2021 Hello @mukesh, Thank you for reaching out to us through our Community Forums! In order to further assist you, could you please provide a screenshot of your 'About Nitro Pro' window under Help tab? This window should show the exact build of the program (format is 13.X.X.X, e.g. 13.2.3.26). Lastly, could you please provide the serial number of your Nitro Pro? This matters because our business installers are different from the online ones. To send them via private message, hover your mouse on top of my name 'AllainU' and select 'Message'. Thank you very much in advance and I am looking forward to hearing back from you. Link to comment Share on other sites More sharing options...
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