Sean Schuhriemen Posted February 10, 2021 Report Share Posted February 10, 2021 I recently received my new office laptop and starting loading Nitro onto it. Everything went fine until I pasted in my serial number. It says that my serial number does not exist. Realized it was because my serial number was for Nitro Pro 9 so I attempted to download that version and no joy. How do I get this issue fixed? Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted February 11, 2021 Official Nitronaut Report Share Posted February 11, 2021 Hello @Sean Schuhriemen Thank you for your message! Please note, we no longer support Nitro Pro 9. It has been discontinued as documented in our Sunset Policy: https://www.gonitro.com/nps/product-details/sunset-policy If you would like to trial our latest product, Nitro Pro 13, you can download it from here: https://www.gonitro.com/pro/try It will run as a full featured product for 14 days! After that, if you choose not to purchase it, you can still use it as a PDF Reader. You can learn all about some of the features here: https://www.gonitro.com/resources/videos I hope this helps! Link to comment Share on other sites More sharing options...
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