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Failed attempt at activating Nitro Pro on a new laptop


Sean Schuhriemen
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Sean Schuhriemen

I recently received my new office laptop and starting loading Nitro onto it. Everything went fine until I pasted in my serial number.  It says that my serial number does not exist.  Realized it was because my serial number was for Nitro Pro 9 so I attempted to download that version and no joy.  How do I get this issue fixed?

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  • Official Nitronaut
Leslie V.

Hello @Sean Schuhriemen

Thank you for your message!

Please note, we no longer support Nitro Pro 9. It has been discontinued as documented in our Sunset Policy: https://www.gonitro.com/nps/product-details/sunset-policy

If you would like to trial our latest product, Nitro Pro 13, you can download it from here: https://www.gonitro.com/pro/try
It will run as a full featured product for 14 days! After that, if you choose not to purchase it, you can still use it as a PDF Reader.
You can learn all about some of the features here: https://www.gonitro.com/resources/videos

I hope this helps!

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