Activation/Help PLease

[chase ozbirn]

I cannoit locate my serial number any where. I cant get any information or submit a ticket. Is there any one that can assist

[Allain Umailin]

Hello @chase ozbirn,

Thank you for reaching out to us through our Community Forums!

In order to help you with your request, could you please provide the following information for me?

-The full name and address of the purchaser
-The email address used to purchase Nitro Pro.
-A copy of the order invoice.

To send them via private message, hover your mouse on top of my name 'AllainU' and select 'Message'.

Looking forward to hearing back from you soon.

[chase ozbirn]

@AllainU I have sent you a DM

[Allain Umailin]

Hello @chase ozbirn,

Thank you for sending me a copy of the invoice.

As a courtesy of being a valuable customer of Nitro, we want to make you aware of an upcoming change to your product that may affect its performance so please install Nitro Pro 12.16.6.574 using below direct MSI links:

x32 http://install.nitropdf.com/professional_12166574/en/retail/nitro_pro12_ba_x86.msi
x64 http://install.nitropdf.com/professional_12166574/en/retail/nitro_pro12_ba_x64.msi 

To know if you have 32-bit or 64-bit, please refer to this article:
https://support.microsoft.com/en-ph/help/15056/windows-32-64-bit-faq 

After installation, you can activate by opening Nitro Pro, clicking on the Help tab > About Nitro Pro > Activate by entering the serial number that I send you privately.

Thank you for choosing Nitro and I hope this helps.