Jump to content

Update failing


Recommended Posts

DavidEttershank

Hi,

I am attempting to update to a more recent version of Nitro.  

Every time I try and install the updated version I get the follow "! Nitro Pro Setup Wizard has failed."  This pop-up window occurs immediately after selecting install options.

I have tried restarting, ensuring everything else is closed but same problem every time.

Current version is 13.9.1.155.  Serial # **

 

Can you assist please?

Thanks

 

Edited by Leslie V.
Confidential Info Deleted
Link to post
Share on other sites
  • Official Nitronaut
Leslie V.

Hello @DavidEttershank

Thank you for your message - I can help you out.

Please uninstall Nitro Pro completely and use the latest Nitro Pro 13 installer from this page: https://www.gonitro.com/nps/product-details/downloads

and activate following the instructions on this page: https://kb.gonitro.com/knowledgebase#/search/installers/000004464

I hope this helps!
 

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...

Important Information

By using this site, you agree to our Terms of Use.