Jeff Hernandez Posted March 2, 2021 Report Share Posted March 2, 2021 I'm having an issue with Nitro Pro 13 unable to open certain pdf files. When I click the file Nitro window shows up for about 5sec like it's going to open then it disappears. When I check task manager it says Nitro Pro did open and is just running in the background. This only happens with certain files and I tried saving the file locally on the desktop instead of network drive where it originally is. The files open without error using Adobe Reader and Edge. Troubleshooting: 1. Used Nitro uninstall tool then did a fresh install 2. Tried multiple devices and user profiles 3. Download latest version from Nitro support Link to comment Share on other sites More sharing options...
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