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NP 10 / 11 Serial Numbers cannot be upgraded to 13


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Hi , I have 2 x NP Serial Numbers ( 1 x 10 and 1 x 11 ) and I am trying to upgrade them to 13 before 31 March but your system cannot find them.


What do I do now to upgrade them?

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  • Official Nitronaut
Allain Umailin


Thank you for reaching out to us through our Community Forums!

In order to further assist you, could you please provide the serial numbers of your Nitro Pro 10 and 11?

To send them via private message, hover your mouse on top of my name 'AllainU' and select 'Message'.

Thank you very much in advance and I am looking forward to hearing back from you. 

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