Riccardo De Servi Posted March 14, 2021 Report Share Posted March 14, 2021 Hi, i weekly receive a report from one of my devices, i'm unable to read it with Nitro i've to use acrobat reader. i tink the problem is linked to the embedded font: NotosansCJKsc-regular type: TueType(CID) code:identity-H any idea how to solve? grazie Link to comment Share on other sites More sharing options...
Official Nitronaut Reymund G. Posted March 16, 2021 Official Nitronaut Report Share Posted March 16, 2021 Hi @Riccardo De Servi, Thank you for reaching out to us through our Community Forums! Could you please confirm if this issue is isolated to the PDF files that you receive weekly? Please share a copy of the document and I will try to test and see if the issue is related to the embedded font. Kind regards, Link to comment Share on other sites More sharing options...
Riccardo De Servi Posted March 16, 2021 Author Report Share Posted March 16, 2021 Thank you for your reply how can i share a copy of this file with you? grazie Link to comment Share on other sites More sharing options...
Riccardo De Servi Posted March 22, 2021 Author Report Share Posted March 22, 2021 please update Link to comment Share on other sites More sharing options...
Official Nitronaut Reymund G. Posted March 24, 2021 Official Nitronaut Report Share Posted March 24, 2021 Hello @Riccardo De Servi, My apologies for the delay. You can share the PDF file by sending a private message. Simply mouse hover my profile then click the 'Message' button. Kind regards, Link to comment Share on other sites More sharing options...
Arvind Gupta Posted March 24, 2021 Report Share Posted March 24, 2021 On 3/16/2021 at 6:19 PM, Reymund G. said: Hi, Scanned documents are not readable on nitro pdf wherein the same documents are quite visible and readable on Acrobat Reader pdf. How to resolve this issue? Link to comment Share on other sites More sharing options...
Riccardo De Servi Posted March 31, 2021 Author Report Share Posted March 31, 2021 Ciao Reymund, hope you are fine did you receive my file? Any news? grazie Link to comment Share on other sites More sharing options...
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