Giuseppe Giraudo Posted March 23, 2021 Report Share Posted March 23, 2021 Hello, I have Windows 10 2h21 when I try to install the Trial the message appears: "Somethings is blocking Nitro from proceeding" I tried to disable Kaspersky antivirus but it gives the same error. You can help me ? Waiting for best regards. Joseph Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted March 24, 2021 Official Nitronaut Report Share Posted March 24, 2021 Hello @Giuseppe Giraudo, Thank you for reaching out to us through our Community Forums! I believe you are having issue because you are installing our trial version using our online (.exe) installer. To further assist you, kindly clear all your downloads folder or delete all downloaded Nitro installers. This step is important because we noticed that if you are saving all the installers and you download them in the same folder (like the downloads folder), the EXE can pick up any MSI installer in that folder and you may pick-up one of the older builds instead of the newly downloaded package. Then download and install Nitro Pro 13.35 using below offline installers: x32 http://install.nitropdf.com/professional_13353685/en/retail/nitro_pro13_ba_x86.msi x64 http://install.nitropdf.com/professional_13353685/en/retail/nitro_pro13_ba_x64.msi To know if you have 32-bit or 64-bit, please refer to this article:https://support.microsoft.com/en-ph/help/15056/windows-32-64-bit-faq After installing, you should be able to enjoy this trial for 14-days! Cheers! Link to comment Share on other sites More sharing options...
Giuseppe Giraudo Posted March 24, 2021 Author Report Share Posted March 24, 2021 Hi, thanks for the quick reply, I'll try and let you know. Best regards. Joseph Link to comment Share on other sites More sharing options...
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