Mark Jenkins Posted March 28, 2021 Report Share Posted March 28, 2021 I upgraded recently and installed on Win 10 (all updates). In opening certain pdfs I now only get a blank page and a yellow streak (which is the highlight area of the invoice. Where do I send a screen shot or the corrupt file/ Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted March 29, 2021 Official Nitronaut Report Share Posted March 29, 2021 Hello @Mark Jenkins, Thank you for reaching out to us through our Community Forums! To send the following, please hover your mouse on top of my name 'AllainU' and select 'Message': -A screenshot of your 'About Nitro Pro' window under Help tab? This window should show the exact build of the program and its serial number (format is 13.X.X.X, e.g. 13.2.3.26) -A few sample PDF files -A screenshot that describes the issue with certain PDF files. Thank you very much in advance and I am looking forward to hearing back from you. Link to comment Share on other sites More sharing options...
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