Joseph Lavoie Posted March 30, 2021 Report Share Posted March 30, 2021 (edited) Hi AllainU, Same guy as above, same problem. Had to make a new account. Trying to install Nitro Pro on my new work laptop, and even though 0/2 uses are installed, I'm getting this error. JosexxxxxxxeJr@gmail.com is the email associated with the purchase. Are you able to help again? Thank you! Edited March 31, 2021 by AllainU Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted March 31, 2021 Official Nitronaut Report Share Posted March 31, 2021 Hello @Joseph Lavoie, Thank you for reaching out to us through our Community Forums! In order to further assist you, could you please provide the serial number of your Nitro Pro? To send it via private message, hover your mouse on top of my name 'AllainU' and select 'Message'. Thank you very much in advance and I am looking forward to hearing back from you. Link to comment Share on other sites More sharing options...
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