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Unable to install though 0/2 uses are installed

Joseph Lavoie

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Joseph Lavoie

Hi AllainU,

Same guy as above, same problem. Had to make a new account. Trying to install Nitro Pro on my new work laptop, and even though 0/2 uses are installed, I'm getting this error. JosexxxxxxxeJr@gmail.com is the email associated with the purchase. Are you able to help again? Thank you! 

Edited by AllainU
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Allain Umailin

Hello @Joseph Lavoie,

Thank you for reaching out to us through our Community Forums!

In order to further assist you, could you please provide the serial number of your Nitro Pro?

To send it via private message, hover your mouse on top of my name 'AllainU' and select 'Message'.

Thank you very much in advance and I am looking forward to hearing back from you. 

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