Kimberly Lansing Posted April 4, 2021 Report Share Posted April 4, 2021 New hard drive installed after last hard drive failed. Re-installed via disk image. Getting errors upon trying to activate (:-20 :Error:Execution Error - Invalid). When checking the activation support tab, my number of devices activated is listed as 0, so I am unable to deactivate the last installation. Please advise. Thanks! Link to comment Share on other sites More sharing options...
Official Nitronaut Reymund Oyong Posted April 5, 2021 Official Nitronaut Report Share Posted April 5, 2021 Hi @Kimberly Lansing, Thank you for reaching out to us through our Community Forums! Please install Nitro Pro 12.16.9.574 so you could activate using your existing serial number. The Nitro Pro 12.16.9.574 installer can be located from the following location: https://www.gonitro.com/nps/product-details/downloads - Click the ' Download Nitro Pro 12' link Once Nitro Pro 12.16.9.574 is installed, activate it by going to the Help tab > About Nitro Pro > Activate. Enter the serial number then click on Activate. Kind regards, Link to comment Share on other sites More sharing options...
Kimberly Lansing Posted April 6, 2021 Author Report Share Posted April 6, 2021 Thank you for your assistance! Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now