Uri Scharf Posted April 15, 2021 Report Share Posted April 15, 2021 Hi I'm unable to de-active my license I moved to a new computer and am unable to active please reset my license activation so that I can proceed cheers Uri Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted April 15, 2021 Official Nitronaut Report Share Posted April 15, 2021 Hello @Uri Scharf, Thank you for reaching out to us through our Community Forums! Instead of deactivating, kindly note we have upgraded our servers and has shutdown the one your older version of Nitro Pro runs on so please install Nitro Pro 12.16.9.574 using below direct MSI links: x32 http://install.nitropdf.com/professional_12169574/en/retail/nitro_pro12_ba_x86.msi x64 http://install.nitropdf.com/professional_12169574/en/retail/nitro_pro12_ba_x64.msi To know if you have 32-bit or 64-bit, please refer to this article:https://support.microsoft.com/en-ph/help/15056/windows-32-64-bit-faq After installation, you can activate by opening Nitro Pro, clicking on the Help tab > About Nitro Pro > Activate by entering the same serial number Thank you for choosing Nitro and I hope this helps. Link to comment Share on other sites More sharing options...
Uri Scharf Posted April 16, 2021 Author Report Share Posted April 16, 2021 ok thanks that worked cheers Uri Link to comment Share on other sites More sharing options...
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