The service does not have suufficient privileges. Please reinstall.

[Gary Sampson]

I began having problem in late February. Tried suggestions in Forum. Finally after many hours of frustration I purchased 13. Activated fine but still have same problem. I paid for support. How do I get it. I am very frustrated. I have had Nitro since before 2010 and have routinely upgraded to new versions but never have I had any major problem.

[Allain Umailin]

Hello @Gary Sampson,

Thank you for reaching out to us through our Community Forums!

To further assist you with your concern, I created a support ticket on your behalf and sent you an email.

I will wait for your response through the support case.

Cheers!