Activation Serial Number

[Cheyanne Moss]

I purchased Nitro Pro 12 in 2019 and I thought version 13 was free so I downloaded it. After it downloaded I saw it was only a 2 week trial. That trial is now up and it has reverted back to Version 12 but it says I am in trial mode and need the activation key. I don't have the original email from the purchase so I don't know my serial number. How do I activate my account again?

[Leslie V]

Hello @Cheyanne Moss

Thank you for contacting us.

Unfortunately, I was unable to find a serial number using the email address that you provided. I will only be able to locate your serial number if you purchased Nitro Pro from our website. If you purchased Nitro Pro from our website please provide us with the following information so we can look up your account.

1.    First and last name of purchaser
2.    Email address used purchase Nitro
3.    Order reference number

I look forward to hearing back from you.
 

[Leslie V]

Hello Cheyanne,

I sent you a direct message.

Cheers!

[Jane MacDonald]

Hi Leslie,

I have the original purchase reference number. Could you contact me directly at ** to get the SN for Cheyanne.

Thanks Jane

Edited April 29, 2021 by Leslie V.
Confidential Info Deleted

[Leslie V]

19 hours ago, Jane MacDonald said:

Hi Leslie,

I have the original purchase reference number. Could you contact me directly at ** to get the SN for Cheyanne.

Thanks Jane

Hello @Jane MacDonald

I sent you a direct message.

Cheers!