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Transformation d'un doc word via nitro impossible


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Je possède une licence Nitro Pro. Je viens de changer d'ordinateur. Depuis que j'utilise le nouveau avec une réinstallation de la licence, je rencontre des problèmes lorsque je veux transformer des documents WORD en pdf via Nitro.

Voici le problème que je rencontre :

J'ai un document word ouvert ; je fais fichier / imprimer / je choisis l'imprimante "Nitro"

La machine est prête, mais au bout d'un certain temps, le document ne se transforme pas en PDF et il reste en attente d'impression.

Que faut-il faire pour résoudre ce dysfonctionnement ?

Merci par avance



I have a Nitro Pro license. I just changed my computer. Since I am using the new one with a reinstall of the license I am having problems when I want to transform WORD documents to pdf through Nitro.

Here is the problem I am having:

I have an open word document; I file / print / I choose the "Nitro" printer

The machine is ready, but after a while the document does not turn into PDF and it remains waiting to be printed.

What should be done to resolve this malfunction?

thanks in advance

Edited by AllainU
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  • Official Nitronaut
Allain Umailin


Thank you for reaching out to us through our Community Forums!

Kindly update to Nitro Pro 13.40 using the MSI installers from this thread and let us know if it helps:


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Merci pour ces infos.

Je contacte mon informaticien et vous tiens informé de la suite.

Merci beaucoup


Thank you for this info.

I contact my IT specialist and keep you informed of the rest.

thank you so much

Edited by AllainU
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