Sophia Stephens Posted May 3, 2021 Report Share Posted May 3, 2021 (edited) Hello, My serial # is 504*********** and was used by a previous employee who no longer works with us. I'd like to change that account's name and email address (formerly Ka*****@a1glasswindows) and in doing so with the new email (firstname.lastname@example.org), it tells me that the new email entered is "already in use" which is false. This is a new email we have never used with Nitro before. Please advise. Edited May 4, 2021 by Reymund G. Link to comment Share on other sites More sharing options...
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