Nitro 9

[Emin Demir]

The company, EKTAM which I am working for, has the license for nitro 9 program. We would like to install nitro 9 to a new office worker's computer but we could not find the setup file. How can we find the setup file, can anyone help us? 

Thanks. 

[Leslie V]

Hello Emin,

Thanks for reaching out to us!

Please send me your serial number so I can check. I cannot locate it using the email address that you provided.

I look forward to your response.
 

[Emin Demir]

On 5/5/2021 at 9:19 PM, Leslie V. said:

Hello Emin,

Thanks for reaching out to us!

Please send me your serial number so I can check. I cannot locate it using the email address that you provided.

I look forward to your response.
 

Here is to SN: ** and if necessary the Purchase Code: **

Thank you for your concern. 

Edited May 6, 2021 by Leslie V.
Confidential Info Deleted

[Leslie V]

Hello @Emin Demir,

Please note, we no longer support Nitro Pro 9. It has been discontinued as documented in our Sunset Policy: https://www.gonitro.com/nps/product-details/sunset-policy

You can either upgrade to Nitro Pro 13: https://www.gonitro.com/pro/upgrade

Or install the latest Nitro Pro 12 update so you can continue using your purchased license: 
https://www.gonitro.com/nps/product-details/downloads

Then activate with your Nitro Pro 9 serial number.

I hope this helps. Let me know if you require anything else.
 

[Emin Demir]

14 hours ago, Leslie V. said:

Hello @Emin Demir,

Please note, we no longer support Nitro Pro 9. It has been discontinued as documented in our Sunset Policy: https://www.gonitro.com/nps/product-details/sunset-policy

You can either upgrade to Nitro Pro 13: https://www.gonitro.com/pro/upgrade

Or install the latest Nitro Pro 12 update so you can continue using your purchased license: 
https://www.gonitro.com/nps/product-details/downloads

Then activate with your Nitro Pro 9 serial number.

I hope this helps. Let me know if you require anything else.
 

Hello @Leslie V.

Thank you so much for your help. I download the nitro pro12 and installed as activated with our SN. Very kind of you. 

Best regards.

[Emin Demir]

Hello again,

 

We have changed our computers with new ones and so I am having same problem again. "The company, EKTAM which I am working for, has the license for nitro 9 program. We would like to install nitro 9 to a new office worker's computer but we could not find the setup file. How can we find the setup file, can anyone help us? " How can we solve it. We bought an 5 users package but can not access due to nitro update