David Goding Posted May 10, 2021 Report Share Posted May 10, 2021 Dear Sirs, Today I received documents from a different party than previous problem. I received JPG files and converted them to pdf files using nitro. Combined them and sent them to another party. They advised today that page 7 is blank and pages 3 and 5 are heavily redacted, which I have not done. If I open the file with acrobat I can see the problem. Support No.: 00251366. Your solution was to delete Nitro and re-load, which fixed the problem until now. I have been using Nitro for years, but since doing latest update have had this problem, now repeatedly. If we can't find permanent solution I will have to revert to Acrobat, which is a solution I am not comfortable with. Await feedback on permanent solution. Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now