Karen Billingsley Posted May 16, 2021 Report Share Posted May 16, 2021 My computer died completely and to purchase a new computer. I downloaded the app and entered in my License number, which it did not recognize. I went to Nitro support and entered my license number and it says it is active and to deactivate. When I click the deactivate button it says to select the devices to deactivate, but there is nothing to select. Then it says to submit a support ticket, which takes me back to the same page - I am stuck in an endless loop. It says number of activations allowed: 2 and the number of activations is 0, but yet I am unable to activate on my new computer. Link to comment Share on other sites More sharing options...
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