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Unable to activate NitroPro12 - Error Code 24

Amanda Taylor

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Amanda Taylor

Hello, For some reason after a reboot NitroPro started showing as the Trial version. 

Attempted to re-activate but error code 24 was received. 

Uninstalled, removed files, rebooted and reinstalled (using fresh download of NitroPro12)

Same error code occurred. 

Checked serial number on activation page and it shows 0 of 2 slots activated. 

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  • Official Nitronaut

Hello @Amanda Taylor

Thank you for your message - I can help you out.

Please uninstall Nitro completely (all versions installed) and delete all previously downloaded installers from your downloads folder.

Then reinstall the latest Nitro Pro 12 update. Note, that it should be version 12, not 13: https://www.gonitro.com/nps/product-details/downloads

Then activate with your Nitro Pro 12 serial number.

I hope this helps. Let me know if you require anything else.

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