Katherine Eaton Posted May 21, 2021 Report Share Posted May 21, 2021 I am having a similar problem. The text I add into the PDF won't print to my physical printer. I can send it to other colleagues using Nitro and they can print the text. I have already tried to Repair as mentioned. I'm using Nitro Pro 13.40.0.0811. Can anyone help? Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted May 24, 2021 Official Nitronaut Report Share Posted May 24, 2021 Hello @Katherine Eaton, Thank you for reaching out to us through our Community Forums! In order for me to further assist you with your concern, could you please provide the following?: -Is this a new issue or has it occurred since after installing Nitro Pro? Any changes you are aware of before this happened (e.g. Windows Updates)? -Does this happen with every file? If it is a single file, please send us the sample file (with sensitive information extracted) by sending me a private message (hover your mouse on top of my name 'AllainU' and select 'Message') so I can replicate it on my end. -What is the exact make / model of your physical printer? Thank you very much in advance and I am looking forward to hearing back from you. Link to comment Share on other sites More sharing options...
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