RUSSELL Hus Posted May 31, 2021 Report Share Posted May 31, 2021 Hi there, I am having trouble with my serial number and the versions I have downloaded are not working with my serial number. Could someone please help me with the correct version I should be downloading ? Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted May 31, 2021 Official Nitronaut Report Share Posted May 31, 2021 Hello @RUSSELL Hus, Thank you for reaching out to us through our Community Forums! In order to further assist you, could you please provide a screenshot of your 'About Nitro Pro' window under Help tab? This window should show the exact build of the program and its serial number (format is 13.XX.X.XXX, e.g. 13.40.0.811). Lastly, could you please provide the serial number of your Nitro Pro? This matters because our business installers are different from the online ones. To send them via private message, hover your mouse on top of my name 'AllainU' and select 'Message'. Thank you very much in advance and I am looking forward to hearing back from you. Link to comment Share on other sites More sharing options...
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