Tom G Posted June 1, 2021 Report Share Posted June 1, 2021 Why do I repeatedly get messages that my free trial has ended when I own my copy of the program? Why do I repeatedly have to reinstall the software to get it to recognize my status. Is it just me, or is this type of problem chronic with Nitro? Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted June 2, 2021 Official Nitronaut Report Share Posted June 2, 2021 Hello @Tom G, Thank you for reaching out to us through our Community Forums! We are pleased to inform you that we have released a recent build that addresses this reverting to 'Expired Trial' issue so kindly update using below direct installers for the most updated build: x32 http://install.nitropdf.com/professional_13381739/en/retail/nitro_pro13_ba_x86.msi x64 http://install.nitropdf.com/professional_13381739/en/retail/nitro_pro13_ba_x64.msi After installation, you can activate by opening Nitro Pro, clicking on the Help tab > About Nitro Pro > Activate by entering your serial number 5049xx-xxxxxx-073617 Should the program reverted to 'Trial' or 'Expired Trial' again, please do not hesitate to reach-out again by replying to this thread. Thank you for choosing Nitro and I hope this helps! Link to comment Share on other sites More sharing options...
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