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Can't activate my old Nitro Pro 12 licence


John 64

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Hello,

I'd like help in order to re-activate my Nitro Pro 12 using the serial I purchased. I get error -24 when using the serial.

Thanks in advance,

John 64

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  • Official Nitronaut
Allain Umailin

Hello @John 64,

Thank you for reaching out to us through our Community Forums!

To continue offering our customers the very best PDF tools, we have upgraded our servers and has shutdown the one your older version of Nitro Pro runs on so please install Nitro Pro 12.16.9.574 using below direct MSI links:

x32 http://install.nitropdf.com/professional_12169574/en/retail/nitro_pro12_ba_x86.msi
x64 http://install.nitropdf.com/professional_12169574/en/retail/nitro_pro12_ba_x64.msi 

To know if you have 32-bit or 64-bit, please refer to this article:
https://support.microsoft.com/en-ph/help/15056/windows-32-64-bit-faq 

After installation, you can activate by opening Nitro Pro, clicking on the Help tab > About Nitro Pro > Activate by entering the same serial number 234601-xxxxxx-069141

Thank you for choosing Nitro and I hope this helps.

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