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Migrate Nitro 10 to new PC


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Geoff Kippax

Hi,

Seem to have successfully deactivated Nitro Pro version 10 from old PC, however license portal is showing that we 0 activations of version 12 and 2 remaining attempts. On the new PC the activation fails, and the manual activation process says to copy the new installation ID in to www.nitropdf.com/activation - however that link redirects to https://www.internetactivation.com/ECOSYSTEM/ActivationServer/tiactivate/default.aspx and results in an error "Server error in '/' Application. The resource cannot be found". 

The license help page locates my license as noted above, but does not provide a means of activating it on the new PC and does not provide a link to download version 12 which the license now seems to be valid for.

Any help greatly appreciated.

Thanks,

Geoff

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Reymund G.

Hi @Geoff Kippax,

Thank you for reaching out to us through our Community Forums!

Please note that we no longer support Nitro Pro 10 (11 and older) and its activation servers have been shut down. 

We recommend to upgrade to our latest version, V13, which comes with significant stability and security improvements, as well as many feature enhancements, in particular in conversion and OCR functions. To upgrade to Nitro Pro 13, please visit our Upgrade page - https://www.gonitro.com/support/upgrade. 

Alternatively, you can upgrade to the latest build of Nitro Pro 12 (12.16.9.574). Per our Sunset Policy, https://www.gonitro.com/nps/product-details/sunset-policy, we have stopped making feature enhancements to version 12 once we released version 13.  

You can find Nitro Pro 12.16.9.574 installer from the link below and activate it with your current Nitro Pro 10 serial number. 

https://www.gonitro.com/nps/product-details/downloads - Click the 'Download Nitro Pro 12' link 

Kind regards,

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