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NitroPro closes out


Angela King
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Angela King

NitroPro closes out and then reopens when I try to print but it doesn't print anything. I started having trouble when I changed from version 12.14.0.558 to 12.16.9.574. I did try the modify option to fix it but it still closes out and does not print. 

Thank you, 

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  • Official Nitronaut
Allain Umailin

Hello @Angela King,

Thank you for reaching out to us through our Community Forums!

In order for me to further assist you with your concern, could you please provide the following?:

-Could you please provide the serial number of your Nitro Pro 12? To send it via private message, hover your mouse on top of my name 'AllainU' and select 'Message'.

-Are you printing to a Kyocera printer?

Thank you very much in advance and I am looking forward to hearing back from you.

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