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Unable to re-activate ver 6 license after HDD replacemnt

Vidhyavathi Manian

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Vidhyavathi Manian

After hard disk crash unable to reactivate the ver 6 license or version 12 . Please assit asap

License key showing as below.


Serial Number 234***************
Version 12
Status Active
Number of Activations 0
Number of Activations Allowed 5
Edited by Reymund G.
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Reymund Oyong

Hi @Vidhyavathi Manian

Thank you for reaching out to us through our Community Forums!

Please note that we no longer support Nitro Pro 6 (11 and older) and its activation servers have been shut down. 

We recommend to upgrade to our latest version, V13, which comes with significant stability and security improvements, as well as many feature enhancements, in particular in conversion and OCR functions. Version 13 also brings license activation flexibility and unlimited eSignatures as part of Nitro Sign being bundled with it. 

Alternatively, you can upgrade to the latest build of Nitro Pro 12 ( Per our Sunset Policy, https://www.gonitro.com/nps/product-details/sunset-policy, we have stopped making feature enhancements to version 12 once we released version 13.  

You can find Nitro Pro installer from the link below and activate it with your current Nitro Pro 6 serial number. 

https://www.gonitro.com/nps/product-details/downloads - Click the 'Download Nitro Pro 12' link 

Please let us know which path you wish to choose, or if you wish to further discuss your options about the upgrade. 

Kind regards,

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