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I Am so frustrated it wont instal


Cynthiab

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I have been trying to activate my nitro and it just wont work i keep getting -24 error, and i contact them by email and they say they cant help me? how can i activate my nitro ????

 

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  • Official Nitronaut
Allain Umailin

Hello @Cynthiab,

Thank you for reaching out to us through our Community Forums!

We want to make you aware of the change to your product that may affect its activation performance (e.g. -24 Error: Activation Error). 

To continue offering our customers the very best PDF tools, we have upgraded our servers and has shutdown the one your older version of Nitro Pro runs on so please install Nitro Pro 12.16.9.574 by getting the installer from this page:

https://www.gonitro.com/nps/product-details/downloads 

After installation, you can activate by opening Nitro Pro, clicking on the Help tab > About Nitro Pro > Activate by entering the same serial number 234600-xxxxxx-319669

Thank you for choosing Nitro and stay safe always!

 

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