How many licenses do we have?

[Lee Kettle]

Hello.  We have Nitro Pro 10.5.7.32 installed on a machine, but I want to know how many licenses we have, just in case, before I go ahead and install it elsewhere.  This was purchased prior to my arrival, so I don't know what license quantity was bought.

[Allain Umailin]

Hello @Lee Kettle,

Thank you for reaching out to us through our Community Forums!

In order to further assist you, could you please provide a screenshot of your 'About Nitro Pro' window under Help tab? This window should show the exact build of the program and it serial number.

To send it via private message, hover your mouse on top of my name 'AllainU' and select 'Message'.

Thank you very much in advance and I am looking forward to hearing back from you. 

[Allain Umailin]

Hello @Lee Kettle,

Thank you for the private message.

Please note that we no longer support Nitro Pro 10 and its activation servers have been shut down.

We recommend to upgrade to our latest version, V13, which comes with significant stability and security improvements, as well as many feature enhancements, in particular in conversion and OCR functions. To upgrade to Nitro Pro 13, please visit our Upgrade page https://www.gonitro.com/pro/upgrade 

Alternatively, you can upgrade to the latest build of Nitro Pro 12. Per our Sunset Policy, https://www.gonitro.com/nps/product-details/sunset-policy , we have stopped making feature enhancements to version 12 once we released version 13.  

You can find Nitro Pro 12 installer in this page and activate it with your current Nitro Pro 12 serial number 234600-xxxxxx-045818:

https://www.gonitro.com/nps/product-details/downloads 

Lastly, I was able to see that you have purchased a single user license. A single-user license can be used on two machines as long as you follow the rules outlined in our End User License Agreement (EULA):

'Licensee may install one copy of the Licensed Software on a single computer. The primary user of the computer on which the Licensed Software is installed may install a second copy of the software for his or her exclusive use on either a portable computer or a computer located at his or her home, provided the software on the portable or home computer is NOT USED at the same time as the software on the primary computer.'

Thank you for choosing Nitro and I hope this helps.