Vincent Guégan Posted July 13, 2021 Report Share Posted July 13, 2021 Hi, I recently bought an activation key that is refused when I type it in Nitro Pro : The serial number is not recognize The computer is a Dell Latitude 5500 with Windows 10 Professionnel 64 bits 1709. The strange thing is that the same key is accepted on other computers!!! For example on a HP ProDesk 400 G5 (with same OS). On the Dell, the Nitro Pro installation is working perfectly (source used: https://install.nitropdf.com/professional_13332645/release_tracking/retail/nitro_pro13.exe), everything seems ok until I try to enter the key. I tried to deactivate the key on https://licenses.gonitro.com/prd/portal, and retried, with no more success. Thank you for your help. Link to comment Share on other sites More sharing options...
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