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Error code 0x40030004


Dazz Nocuenca-Fajardo

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Dazz Nocuenca-Fajardo

HI 

I'm getting the above error code when trying to open a PDF file.

Please advise. I need to do a certificate for clients and and getting close to the deadline.

 

 

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  • Official Nitronaut
Allain Umailin

Hello @Dazz Nocuenca-Fajardo,

Thank you for reaching out to us through our Community Forums!

We have received similar reports from a few users and I am pleased to inform you that we have released a fix for this error message so please update your program using the below direct MSI installer links:

x32 http://install.nitropdf.com/professional_13450917/en/retail/nitro_pro13_ba_x86.msi 
x64 http://install.nitropdf.com/professional_13450917/en/retail/nitro_pro13_ba_x64.msi

To know if you have 32-bit or 64-bit, please refer to this article:
https://support.microsoft.com/en-ph/help/15056/windows-32-64-bit-faq 

If updating did not fix the error when opening certain PDF files, could you please send over a few samples so we can perform some tests on our end?

Thank you very much in advance and I am looking forward to hearing back from you.

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