Dazz Nocuenca-Fajardo Posted July 27, 2021 Report Share Posted July 27, 2021 HI I'm getting the above error code when trying to open a PDF file. Please advise. I need to do a certificate for clients and and getting close to the deadline. Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted July 28, 2021 Official Nitronaut Report Share Posted July 28, 2021 Hello @Dazz Nocuenca-Fajardo, Thank you for reaching out to us through our Community Forums! We have received similar reports from a few users and I am pleased to inform you that we have released a fix for this error message so please update your program using the below direct MSI installer links: x32 http://install.nitropdf.com/professional_13450917/en/retail/nitro_pro13_ba_x86.msi x64 http://install.nitropdf.com/professional_13450917/en/retail/nitro_pro13_ba_x64.msi To know if you have 32-bit or 64-bit, please refer to this article:https://support.microsoft.com/en-ph/help/15056/windows-32-64-bit-faq If updating did not fix the error when opening certain PDF files, could you please send over a few samples so we can perform some tests on our end? Thank you very much in advance and I am looking forward to hearing back from you. Link to comment Share on other sites More sharing options...
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