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I have lost my Serial Key


atiq Aziz
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atiq Aziz

Dear Team, my system crashed and now I'm unable to access my serial key and unable to locate the email as well. Can you please help me retrieve my serial and help me activate the product. I am unsure which email i used at the time of purchase as i have 2 emails account.

  1. username1gmail.com
  2.  username2100@gmail.com
Edited by AllainU
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AllainU

Hello @atiq Aziz,

Thank you for reaching out to us through our Community Forums!

To further assist you with your concern, I have sent you a private message.

Additionally, please note that we no longer support Nitro Pro10 and its activation servers have been shut down.

We recommend upgrading to our latest version, V13, which comes with significant stability and security improvements, as well as many feature enhancements, in particular in conversion and OCR functions. To upgrade to Nitro Pro 13, please visit our Upgrade page https://www.gonitro.com/pro/upgrade 

Alternatively, you can upgrade to the latest build of Nitro Pro 12. Per our Sunset Policy, https://www.gonitro.com/nps/product-details/sunset-policy , we have stopped making feature enhancements to version 12 once we released version 13.  

You can find the Nitro Pro 12.16.9.574 using our offline installer links below and activate it with your current Nitro Pro 10 serial number 234600-xxxxxx-897397:

x32 http://install.nitropdf.com/professional_12169574/en/retail/nitro_pro12_ba_x86.msi 
x64 http://install.nitropdf.com/professional_12169574/en/retail/nitro_pro12_ba_x64.msi

To know if you have 32-bit or 64-bit, please refer to this article:
https://support.microsoft.com/en-ph/help/15056/windows-32-64-bit-faq 

Thank you for choosing Nitro and I hope this helps.

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