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I just want to activate version 9. nothing more

emanuel lewis

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emanuel lewis

I am trying desperately to get a contact email or contact method of support at Nitro, in vain.
I need to activate my license on Nitro Pro 9. I am not interested in an upgrade. just registering my purchased product. 


I cannot seem to do so. 

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Reymund Oyong

Hi @emanuel lewis

Thank you for reaching out to us through our Community Forums!

Please note that we no longer support Nitro Pro 11 and older and its activation servers have been shut down. Thus, any new activation or deactivation attempts on these versions will no longer work. 

You can continue on using your version 9 license by installing the latest build of Nitro PDF Pro 12. You can find Nitro PDF Pro 12 installer from the link below and activate it with your current version 9 serial number. 
https://www.gonitro.com/nps/product-details/downloads - Click the 'Download Nitro Pro 12' link

Kind regards,

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emanuel lewis




just a note that it would be good to find this information on the website somewhere (unless it is and I missed it)


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