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File Corruption

Netlogic Support

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Netlogic Support

My client is running Nitro Pro version and they continuously are running into situations when the PDFs their working on become corrupted. No other users within the organization are running into this problem. We tried Windows/hardware updates, Uninstalling/reinstalling Nitro pro, making sure Windows did not have OS corruption. What suggestions would you suggest that can resolve this issue? If there is more information you need me to provide, please let me...

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Allain Umailin

Hello @Netlogic Support,

Thank you for reaching out to us through our Community Forums!

In order to further assist your user, could you please provide the serial number of his/her Nitro Pro 12?

To send it via private message, hover your mouse on top of my name 'AllainU' and select 'Message'.

This matters because our business installers are different from the online ones.

Thank you very much in advance and I am looking forward to hearing back from you. 

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