Netlogic Support Posted August 11, 2021 Report Share Posted August 11, 2021 My client is running Nitro Pro version 12.16.9.574 and they continuously are running into situations when the PDFs their working on become corrupted. No other users within the organization are running into this problem. We tried Windows/hardware updates, Uninstalling/reinstalling Nitro pro, making sure Windows did not have OS corruption. What suggestions would you suggest that can resolve this issue? If there is more information you need me to provide, please let me... Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted August 12, 2021 Official Nitronaut Report Share Posted August 12, 2021 Hello @Netlogic Support, Thank you for reaching out to us through our Community Forums! In order to further assist your user, could you please provide the serial number of his/her Nitro Pro 12? To send it via private message, hover your mouse on top of my name 'AllainU' and select 'Message'. This matters because our business installers are different from the online ones. Thank you very much in advance and I am looking forward to hearing back from you. Link to comment Share on other sites More sharing options...
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