Jump to content

File Corruption


Netlogic Support
 Share

Recommended Posts

Netlogic Support

My client is running Nitro Pro version 12.16.9.574 and they continuously are running into situations when the PDFs their working on become corrupted. No other users within the organization are running into this problem. We tried Windows/hardware updates, Uninstalling/reinstalling Nitro pro, making sure Windows did not have OS corruption. What suggestions would you suggest that can resolve this issue? If there is more information you need me to provide, please let me...

Link to comment
Share on other sites

  • Official Nitronaut
Allain Umailin

Hello @Netlogic Support,

Thank you for reaching out to us through our Community Forums!

In order to further assist your user, could you please provide the serial number of his/her Nitro Pro 12?

To send it via private message, hover your mouse on top of my name 'AllainU' and select 'Message'.

This matters because our business installers are different from the online ones.

Thank you very much in advance and I am looking forward to hearing back from you. 

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share

×
×
  • Create New...

Important Information

By using this site, you agree to our Terms of Use.