Neil H Posted August 24, 2021 Report Share Posted August 24, 2021 Hi there I've finally figured out what I need to do to re-activate my Nitro Pro v12 install - but the 1.66 Mb installer stub I downloaded from the "Product Updates" page fails every time I execute it, with the helpful and informative error message "Nitro Pro setup wizard has failed". I'd be very grateful if someone could supply me with a download link to the complete installer for version 12.16.9.574. Yours in frustration😡 Neil Link to comment Share on other sites More sharing options...
Official Nitronaut Reymund G. Posted August 24, 2021 Official Nitronaut Report Share Posted August 24, 2021 Hi @Neil H, Thank you for reaching out to us through our Community Forums! My apologies if you are experiencing an issue installing Nitro PDF Pro 12. Here's the direct download link of the Nitro PDF Pro 12.16.9.574 offline installer: 64bit - http://install.nitropdf.com/professional_12169574/en/retail/nitro_pro12_ba_x64.msi 32bit - http://install.nitropdf.com/professional_12169574/en/retail/nitro_pro12_ba_x86.msi Kind regards, Link to comment Share on other sites More sharing options...
Peter Reed Posted October 6, 2022 Report Share Posted October 6, 2022 Hi Reymund, I also have the same problem trying to install my Nitro PDF download. I tried the link you sent to another user below. https://downloads.gonitro.com/professional_12169574/en/retail/nitro_pro12_ba_x86.msi A web page is not opened, however the download was attempted directly, this could not be done with the error message displayed as below: "nitro_pro12_ba_x86.msi can't be downloaded securely." I own two licences for Nitro PDF Ver 12 and have the serial #. I've also attempted to install Ver 13, however my serial number was not accepted. Please help! Cheers, Peter   Link to comment Share on other sites More sharing options...
Official Nitronaut Reymund G. Posted October 11, 2022 Official Nitronaut Report Share Posted October 11, 2022 Greetings @Peter Reed Thank you for reaching out to us through our Community Forums! Instead of clicking the link to download the installer, please copy the URL then open another tab then paste it here. When you hit enter, you will be prompted to download/save the MSI installer. Once you have the installer, you will need to uninstall Nitro PDF Pro 13 before installing Nitro PDF Pro 12. Kind regards, Link to comment Share on other sites More sharing options...
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