Oleksandr Yanchenko Posted September 1, 2021 Report Share Posted September 1, 2021 Hi, I'd like to update my V12 to V13, and serial number cannot be validated. Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted September 2, 2021 Official Nitronaut Report Share Posted September 2, 2021 Hello @Oleksandr Yanchenko, Thank you for reaching out to us through our Community Forums! Adjustments to you account has been executed so please try again upgrading your Nitro Pro 12 to Nitro PDF Pro 13 through our https://www.gonitro.com/support/upgrade Stay safe always! Link to comment Share on other sites More sharing options...
Oleksandr Yanchenko Posted September 3, 2021 Author Report Share Posted September 3, 2021 thanks Link to comment Share on other sites More sharing options...
Vincenzo Posted September 14, 2021 Report Share Posted September 14, 2021 Hi, i have the same problem: my serial number don't be accepted by V13 I would upgrade my V12 to V13 because V12 crash when i try to print (i have Kyochera printers). Can you help me? Thanks Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted September 15, 2021 Official Nitronaut Report Share Posted September 15, 2021 Hello @Vincenzo, Thank you for reaching out to us through our Community Forums! To further assist you with your concern, adjustments to you account has been executed so please try again upgrading your Nitro Pro 12 to Nitro PDF Pro 13 through our https://www.gonitro.com/support/upgrade Stay safe always! Link to comment Share on other sites More sharing options...
Vincenzo Posted September 16, 2021 Report Share Posted September 16, 2021 Thank you very much, I bought the update and the problem is solved. Bye Link to comment Share on other sites More sharing options...
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