Laurentiu Ioan Lazar Posted September 16, 2021 Report Share Posted September 16, 2021 (edited) Good afternoon, I am having an issue with moving my Nitro PRO v12 license on another PC, I tried on the portal page but does not work since there is no device to choose from, but the pop-up appears and asks for it. I cannot login on the old HDD to deactivate due to hardware failure. How can we solve this issue? Additionally, I must complain about the login process, I believe there are serious bugs in the application since from my main account:*** I cannot login to the forum due to an error message that required synchronization of some sorts. However, I was able to enter the cloud account which was of no help in opening a ticket. Therefore, I proceeded in deleting the cloud account which basically seems to have permanently deleted the username from the Nitro database and now cannot login at all - but the password recovery works... Finally, I decided to open this new email account to open a ticket. Best, Laurentiu Ioan Lazar Edited September 17, 2021 by Leslie V. confidential info deleted Link to comment Share on other sites More sharing options...
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