File size exploding and unable to send

[Philip Argy]

I initialled each page of an 8 page Word docx and then it became a 43MB pdf file in Nitro Pro which was too big to email to anyone.  I got a recipient to retrieve it via Dropbox.  They scanned the file and sent it back to me and it was only 11 MB.  What is going on?  How can a file that is less than 2MB become a 43MB file after signing?

[Allain Umailin]

Hello @Philip Argy,

Thank you for reaching out to us through our Community Forums!

In order for me to further assist you with your concern, could you please provide the following?:

-Is this a new issue or has it occurred since after installing Nitro Pro? Any changes you are aware of before this happened (e.g. Windows Updates)?

-Build of Nitro Pro are you working with. You can find this out by clicking on 'About Nitro Pro' under the Help tab (format is 13.XX.X.XXX, e.g. 13.46.0.937) or you can go to Control Panel > Programs and Features.

-Before signing each pages, did you convert the Word document to PDF format? How did you convert it (please provide your workflow)?

-With regard to signing, did you use QuickSign under Home tab?

Thank you very much in advance and I am looking forward to hearing back from you.