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I can't make my old license code work in a new download

Kristopher Wolfe

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Kristopher Wolfe

Hello All,

I have an older code because I have been using Nitro since 2009 in my old XP machine. I finally had to upgrade and the new version of Nitro doesn't recognize my code. I went to Nitro's website and ran it through your help section, but the message I got was "please select devices to deactivate" and there are none to choose from. According to your instructions, it says if I could click through the DEACTIVATE button I could then re-activate my license 2 times. I can't get past the first step, sorry. It does show my code is good, though, so that's a start!


Please help!

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