Hasan Alf Posted September 30, 2021 Report Share Posted September 30, 2021 I followed the steps and reach the "deactivate" button. But when I clicked it a message popped up requiring me to choose the devices I wish to activate. But there was nothing to choose from. Link to comment Share on other sites More sharing options...
Official Nitronaut Reymund Oyong Posted September 30, 2021 Official Nitronaut Report Share Posted September 30, 2021 Hi @Hasan Alf Thank you for reaching out to us through our Community Forums! I believe that you are referring to our licensing portal at https://licenses.gonitro.com/prd/portal If the Number of Activations shows 0 (zero), no need to click the Deactivate button. You can continue to use your existing serial number to another machine as long as you install the latest build of Nitro PDF Pro 12 which is 12.16.9.574. The Nitro PDF Pro 12.16.9.574 installer can be located from the following location:https://www.gonitro.com/nps/product-details/downloads - Click the 'Download Nitro Pro 12' link (not the Nitro Pro 13 link) After installing Nitro PDF Pro 12.16.9.574, activate it by going to the Help tab > About Nitro Pro > Activate. Enter your serial number then click the Activate button. Kind regards, Link to comment Share on other sites More sharing options...
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