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Unable to deactivate my previous license

Rob Wood

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I'm getting the "Select licenses to deactivate" error, but there is no way to select the license I am trying to deactivate. Previous PC was Nitro 12, new PC is Nitro 13.

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  • Official Nitronaut

Hello Rob,

Thanks for reaching out to us!

Please send me the serial number via direct message so I can check.

Unfortunately, I was unable to find a serial number using the email address that you provided.

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