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Account suspended


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  • Official Nitronaut
Allain Umailin

Hello @d_niemela@hotmail.com,

Thank you for reaching out to us through our Community Forums!

For your kind information, the message about the account being suspended normally happens if the user is trying to log in with an incorrect password 5 consecutive times.

The suspended account will automatically revert back to Active after a few hours.

Looking at our cloud server, we can confirm that your email address is now in an Active state.

Additionally, we have executed a reset password so please check your Inbox and your Spam/Junk folder as sometimes our emails go there.

Thank you for choosing Nitro and I hope this helps.

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